Appendix 2: Activities rewarded in the Loyalty Program

1. The loyalty program members are rewarded for the following activities:
   1. Enrolling in the loyalty program – 300 pts.
   2. Purchase of services (transaction) – For every £1.00 spent on the purchase of services, the loyalty program member will receive 10 pts. The standard accrual rate for the purchase of services: £1.00 = 10 pts. Exceptions to the standard accrual rate have been listed in Appendix 4.
   3. Purchase of products (transaction) – For every £1.00 spent on the purchase of products, the loyalty program member will receive 10 pts. The standard accrual rate for the purchase of services: £1.00 = 10 pts. Exceptions to the standard accrual rate have been listed in Appendix 4.
   4. Successful referral - 300 pts (points are awarded both to the referring and the referred person).
   5. As a birthday gift - 500 pts.